Recruitment & Staffing
A recruiter cannot assess whether a candidate understands a dial-plan conflict — nobody expects them to. So the technical filtering happens in your interview room instead. We move it back to where it belongs.
A recruiter cannot assess whether someone understands a dial-plan conflict. Nobody expects them to — which is why, on specialist roles, the technical filtering ends up being done by your own senior engineers.
Recruitment & Staffing removes that step from your side of the table. A practicing Solution Architect conducts the technical interview before any candidate reaches you, across network, voice, automation and support roles.
Two ways to buy it. Co-Managed: Lumensoft employs the engineer, you direct the work, monthly rate, 7-day shortlist guarantee. Dedicated: you hire directly, one-time fee, 30-day hiring guarantee and 90-day replacement guarantee.
Recruitment & Staffing — the first of three service lines. Recruitment gives you the people; Professional & Managed Services does the work for you; Consultancy decides what work should be done.
What that costs you
Why the usual answer fails
| Conventional recruitment | Lumensoft | |
|---|---|---|
| Technical screening | Resume keyword match plus a recruiter conversation | A practicing Solution Architect conducts the technical interview before submission |
| Who filters | Your senior engineers, in your interview room | Ours, before a name reaches you |
| Accountability | Ends at placement | Continues — replacement terms are defined per track |
| Employment burden | Yours in every model | Yours or ours, depending on the track |
| Speed | Open-ended search | 7-day shortlist guarantee on Co-Managed roles |
How we work
A practicing Solution Architect conducts the technical interview and produces a written assessment you receive alongside the candidate. Candidates who do not clear the bar are not submitted, even when the requisition is urgent.
Scoping a role properly usually takes a different set of questions than a job description contains:
Roles we recruit
Lumensoft employs, you direct the work. Where the 7-day shortlist guarantee applies.
Direct, W2 or 1099 — your payroll and your management from day one.
Python, Ansible, Terraform and Cisco automation, screened by someone who knows what should not be automated.
Technically fluent enough to read a cutover plan and challenge it, not only to report on it.
Screened against your actual ticketing platform and escalation path.
How it is bought
| Co-Managed (LSN) | Dedicated (You hire) | |
|---|---|---|
| Solution Architect Validated™ recruitment | Yes | Yes |
| Replacement | Free for the life of the project | 90-day replacement guarantee |
| Speed commitment | 7-day shortlist guarantee | 30-day hiring guarantee |
| Day-to-day work direction | You | You |
| HR admin, payroll, attendance, benefits | LSN | Client |
| Live monitoring (screen + camera) | Yes | — |
| H-1B / visa sponsorship burden | None — LSN handles | Client's choice of hire |
| Work location | Remote or LSN facility | Client-determined |
| Employment | LSN payroll, co-managed | Your employee (direct-hire, W2, contractor, or contract-to-hire) |
Both run through identical technical validation. The difference is commercial and administrative, not a difference in engineering quality.
Platforms
What you receive
Specialist capacity for a defined programme, without a permanent requisition.
Overflow engineering that scales with client workload rather than with headcount.
A technical delivery partner for roles your recruiters cannot screen.
Specialist bandwidth for regulated, always-on environments.
You are likely in scope if any of these is true:
Co-Managed carries a 7-day shortlist guarantee from a fully scoped requirement and free replacement for the life of the project. Dedicated carries a 30-day hiring guarantee and 90-day replacement at no additional hiring fee.
Common questions
It applies to Co-Managed roles only. The clock starts from a fully scoped requirement and ends at your first candidate interview. Dedicated hires carry a 30-day hiring guarantee instead.
Lumensoft is the employer and carries payroll, benefits, employment administration and performance accountability. If the engineer underperforms, that is our problem to resolve rather than a contract you have to unwind.
On Co-Managed, replacement is free for the life of the project. On Dedicated, the 90-day replacement guarantee applies with no additional hiring fee.
Yes, by mutual agreement after a defined period, with terms set in the original statement of work rather than negotiated under pressure later.
Adjacent roles — automation, technical project management, technical support — where the same screening applies. We decline general IT requisitions because we could not screen them to the same standard.
A practicing Solution Architect assesses hands-on depth, protocol fundamentals, failure-handling judgment and the ability to explain a decision. You receive that written assessment with the candidate.
Most screen for keyword matches against the job specification, because that is what a recruiter can assess. Lumensoft screens differently: a practicing Solution Architect conducts the technical interview before any candidate is submitted, assessing hands-on depth, protocol fundamentals and failure-handling judgment. You receive that written assessment alongside the candidate.
Related services
Once the people are in place, the question becomes what they should be working on and who is accountable for the outcome. That is where the other two lines come in.
Insurance, screening and data-handling terms are set out on Assurance.
A Consultancy assessment answers that first — advisory-only, with no implementation attached.
Professional & ManagedProfessional & Managed Services owns delivery end to end under an SLA.
ProcessThe six steps every engagement runs through, and what each one gives you.
Thirty minutes to define the requirement properly, then which track fits and what it costs.