Delivery record
So we publish none. What follows is the anonymized delivery record and the governance applied to every project — both of which can be tested in technical conversation.
How projects are governed
The environment as it is, not as the documentation claims it is.
An independent estimate you can take to your own budget process.
The design is challenged before it is built, not after.
Documented to a standard that survives staff turnover.
Change control through delivery, with documented operational handover.
Enterprise voice modernization at scale
A major U.S. transportation organization, 10,000+ users, with an Avaya PBX estate approaching end of life. Microsoft Teams Direct Routing coexistence via AudioCodes SBC, with per-floor ALI mapping for E911 location accuracy. Cutover completed with no disruption to safety-critical operations and PSAP line continuity preserved throughout.
Multi-site legacy PBX replacement
42 locations, 8,100 users, replacing a Fujitsu and Siemens estate. Standardized on a single Avaya IP Office platform with Kari's Law and RAY BAUM'S Act compliance delivered across every site, and vendor qualification against HIPAA, PCI and FISMA requirements.
Enterprise UC and network design
Across multiple enterprise environments: Cisco Hosted Collaboration, WebEx Calling, Nexus NX-OS, VMware vCenter and UCS — including protocol-level diagnostics across SIP, H.323, MGCP and T.38.
Common questions
References are handled case by case at the appropriate stage, with the client's consent. We do not publish them.
The record reflects work led by Lumensoft's founder, including engagements that predate the company's 2024 founding. We say that plainly rather than implying corporate history the company does not have.
Scale is assessed against the specific requirement during discovery. If we cannot staff it to the standard we hold, you will be told before a proposal.
Reference architecture, high-level and low-level design as scoped, plus operational runbooks at handover.
Related services
The delivery record is evidence rather than a service. Where a project resembles your own situation, the service page for that work explains how it is bought.
Bring the technical detail you would want a vendor to be able to answer.