Reliable Network Staffing and Hiring Solutions

Lumensoft Networks provides network staffing solutions, PBX support and maintenance, and Network monitoring. With certified engineers on demand— you can focus on your customers while we run the operations.
We help IT, network, and telecom leaders scale faster with network staffing solutions, certified network engineers, service desk outsourcing, and 24×7 NOC monitoring solutions backed by measurable outcomes.

Shortlist a Network Engineer in 7 days... Guaranteed!!!

Over a Decade of Network Staffing experience, 90+ Infrastructures monitored, and 30+ Trusted Industry Partnerships.

Certified engineers on demand—shortlist in 7 days for common roles.

Network Staffing Solutions

In an era where specialized network talent is the primary bottleneck to infrastructure delivery, the traditional 60-day hiring cycle is a liability. Lumensoft Networks provides a high-velocity alternative. We move from job posting to your first qualified interview in just 7 days, with a full placement cycle typically completed within 30 days. We provide more than just resumes; we provide certified, licensed, HIPAA-aware, day-one-ready engineers and project managers who integrate directly into your workflows and SLAs.

Service desk leads, escalation engineers, customer service reps, and on-call engineers.

Back-Office Support

We handle the operational load behind the scenes so your engineers stay focused on strategy. Our back-office teams follow disciplined workflows, manage communications, maintain documentation accuracy, and ensure predictable service delivery — improving productivity across your entire operation.

Observability dashboards, alert triage, incident management, and SLA-based escalation.

Network Operations Center as a Service (NOCaaS)

With follow-the-sun coverage across all time zones, our NOC teams maintain constant vigilance over your network and voice systems. We integrate with your monitoring tools, apply structured escalation paths, and deliver precise communication throughout the incident lifecycle for measurably faster resolution.

Routine upgrades, dial-plan administration, E911 compliance, and Teams/Webex integrations with SBC.

Cisco and Avaya PBX support and maintenance

Our voice specialists ensure your communication systems remain stable, up-to-date, and fully compliant. From day-to-day service requests and MACD changes to major system upgrades and carrier coordination, we manage your PBX environment with accuracy, clear documentation, and consistent uptime.

How Staffing Works

Intake & Role Profile

Share your requirements.

Shortlist in 7 Days

Interview and select certified candidates.

Onboard

Hire the resource; we handle payroll & compliance.

Operate & Improve

Scorecards, analytics, and continuous improvement.

Why Choose Lumen Soft Networks

Staffing built for speed and accuracy

Certified engineers delivered fast, matched to your exact requirements.

Back-office operations that lighten your load

We handle service desk, NOC support, and customer support functions for you.

Reliable results

SLA-driven operations with clear metrics, reporting, and predictable outcomes.

Flexible engagement models

On-site, remote, customer-managed, or fully managed—whatever fits your operation.

Let’s Build the Future of Your Network Together

Whether you need expert network design, 24/7 monitoring, or seamless back office operations, Lumen Soft Networks is here to power your connectivity.

Who We Work With

What Our Clients Say About Us

Real-world stories of reliable staffing, PBX stability, and 24×7 monitoring.

Lumensoft shortlisted qualified network engineers for us in under a week. The onboarding was smooth, and the engineers integrated with our tools, SLAs, and workflows immediately. It felt like adding full-time internal staff without the hiring burden.
Meghan Stiles

Customer

As an MSP, finding dependable engineering support during peak periods has always been tough. Lumensoft solved this by giving us fully embedded engineers who now operate as part of our everyday service delivery.
Michael Kirk

Customer

We needed L2/L3 resources for a major migration project, and Lumensoft delivered exactly the right talent. Their certified staff handled complex tasks with minimal oversight and kept our timelines on track.
Bill Kennedy

Customer

Every engineer we’ve hired through Lumensoft has been punctual, detail-oriented, and aligned with our processes. Their compliance, HR support, and performance tracking make scaling painless.
David Friesen

Customer

Lumensoft’s back-office team took over ticket triage, user communication, and escalation handling. It freed our engineers from daily noise and significantly improved our SLA attainment.
Harry Singh

Customer

Their customer support reps adapted to our tone of service and communication style perfectly. Customers consistently praised the clarity and professionalism of responses.
Dylan Cornelius

Partner

The escalation engineers and service desk leads from Lumensoft blended seamlessly into our operation. Documentation accuracy and workflow discipline improved in just the first month.
Bridgette Keefer

Business Partner

We rely on Lumensoft for service desk coverage and operational runbooks. Their teams follow structured processes and deliver consistent, audit-ready documentation.
Rob Chesky

Customer

We moved to Lumensoft’s NOCaaS model after struggling with overnight visibility. Their monitoring team has reduced our missed alerts and improved MTTR dramatically.
Gautam Ranabandi

Customer

The NOC engineers adopted our ticketing and monitoring systems immediately. No disruption, no learning curve. Just reliable, around-the-clock coverage.
Jack Porter

Customer

Every alert follows a clear path — triage, communication, escalation, resolution notes. The discipline in their process gives our leadership full confidence in our uptime numbers.
Julia Negu

Customer

Since onboarding Lumensoft, our distributed sites have experienced fewer outages, faster triage, and significantly better reporting. Their dashboards and SLA reports are genuinely useful.
Jeff Lee

Customer

Ready to Hire a Network Engineer with Confidence?

Schedule a consultation or request certified engineers for your network

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