E911 Compliance & Maintenance
Kari's Law and RAY BAUM's Act are federal mandates. Lumensoft Networks delivers the complete compliance lifecycle — assessment, deployment, PSAP testing, and annual governance — across all your sites, under one contract.
The problem
Kari's Law and RAY BAUM's Act require every multi-line telephone system (MLTS) in the United States to provide direct 911 dialing, on-site staff notification when a 911 call is placed, and precise dispatchable location data for emergency responders. A hotel guest who can't reach 911 directly because the system still requires a prefix — that's a Kari's Law violation. A caller whose exact floor or room isn't transmitted to the PSAP — that's a RAY BAUM's Act failure. By the time most organizations discover their compliance status, the liability, civil and federal, is already real.
How Lumensoft delivers it
Lumensoft Networks manages the complete E911 compliance lifecycle under a single engagement — we don't sell software licenses or equipment. We deliver the assessment, the deployment, the testing, and the ongoing governance required to stay compliant year after year, working with leading E911 platforms including Red Sky Technologies, Sentry, and Bandwidth.
Who it's for
Multi-property portfolios covered under a single corporate assessment and phased deployment.
Precise floor-, wing-, and room-level location data across hospital campuses and multi-site networks.
E911 routing and location compliance for stations, platforms, and control rooms.
Ongoing governance for any MLTS environment carrying Kari's Law obligations.
Supported platforms
The compliance gap assessment is a fixed-fee engagement, scoped to your site count during a discovery call. Ongoing annual testing and change-control governance are billed on retainer.
Book a compliance review →Common questions
Kari's Law is a US federal law requiring all multi-line telephone systems (MLTS) to allow direct 911 dialing without a prefix, provide on-site notification when a 911 call is placed, and convey dispatchable location to PSAPs. It applies to hotels, hospitals, office buildings, campuses, and transit facilities.
Yes. Any organization using Microsoft Teams as an MLTS must comply with Kari's Law and RAY BAUM's Act location-accuracy requirements — including Teams Phone System with Direct Routing or Calling Plans, and hybrid Teams/PBX environments.
We work with Red Sky Technologies (Cisco/Avaya environments), Sentry (enterprise multi-site), and Bandwidth (Microsoft Teams Direct Routing and SIP) — selecting and configuring the platform that fits your environment.
Yes. Multi-property and multi-site programs run under a single corporate contract, with one assessment covering the full portfolio and deployment phased by site.
Ongoing governance — annual Kari's Law testing, change control, and regulatory updates — is included in the retainer, so compliance doesn't lapse between projects.
If you're not certain, the answer is usually no. A 30-minute call with a Solution Architect to find out.