Back-office network operations fully managed by Lumensoft—service desk, escalation, incident response, and PBX support with measurable uptime and clear reporting.
Streamline operations with managed service desk teams, TAC escalation, PBX support, and continuous monitoring. Predictable SLAs, executive dashboards, and global coverage.
From daily service requests to full PBX administration and 24×7 monitoring, Lumensoft manages your network operations end-to-end so your team can focus on strategy.
- Outsource daily operations with modular services or tiered plans at predictable monthly rates.
- We operate against defined SLA targets and provide executive dashboards with continuous improvement reviews.