Engagement & Staffing Model
The right people. The right model. Ready when you are.
Scale your network team quickly with dedicated or managed engineers, NOC staffing, project teams, and support roles—shortlisted within days.
Choose the right network staffing model: customer-managed or Lumensoft-managed engineers, NOC teams, PMs, and support staff with SLA-based delivery.
End-to-end network staffing solutions including engineers, NOC teams, PMs, and support agents—delivered through flexible engagement models to fit your operation.
- Add capacity to your network teams without long hiring cycles. Choose customer‑managed or Lumensoft‑managed, short‑term or long‑term, on‑site or remote.
- Expand your frontline team with our Customer and Tech Support Teams.
- Manage your global service desk with our Service Desk Leads, Account Managers, Project Managers, and service delivery teams.
- All models include HR and Payroll, employee contracts, attendance and performance monitoring, and monthly KPIs/scorecards.